It’s quick, easy and (best of all) it’s free.
eSure
64 %
Resolution rate
Most complained about services
Most common issues
It’s quick, easy and (best of all) it’s free.
How does Resolver work?
Free forever
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
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Helping you with eSure
How do I make a eSure complaint using Resolver?
If you want to make a complaint about eSure using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my eSure case file work?
Resolver allows you to keep a record of any email correspondence sent between you and eSure, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with eSure, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a eSure complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
Contact details
To view the eSure contact details press the button below
View eSure complaints contact detailsAbout
esure is an online and telephone-based insurance company that focuses on lower-risk customers. It was launched in 2000 as a joint venture between the founder of Direct Line and Halifax. It became an independent company in 2010 following a management buyout. esure is also responsible for the Sheilas’ Wheels brand, which offers car insurance cover specifically tailored for women. |