Product insurance - Policy amendment issue

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Based on resolver’s experience to date, there may be a number of reasons why you might have to change your insurance policy type during the year it is in force: for example, if you decide to purchase a different mobile phone and you need a different level of cover. Contact your insurer who will calculate if your premium has changed for the remainder of your policy after the amendment. If you have an online account you may be able to log into your policy and make the changes yourself. Be aware that some insurers may charge an administration fee for this. If you think the charges you face for changing your policy are unfairly high - or if you have had to make a change because of what you think is a mistake on the insurer’s part - you can complain to the company directly. Ask for an address for customer services, and write giving clear details of your case - such as what happened, when, and why you think you have been unfairly charged. resolver recommends that you submit your concern in writing, and resolver can assist you in submitting, recording and reminding you when and who to escalate to.

Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.
You should know
  • If you’re making a complaint about making an insurance claim rather than a mis-sold policy, check your documents to see who the “underwriter” is. You’ll need to make a complaint to that organisation.

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Helping you with Policy amendment issue

Resolver covers the issue Policy Amendment Issue for 56 companies and organisations: