Travel insurance - Sports insurance not included

Based on resolver’s experience to date, most insurers exclude risky activities from standard travel insurance - risky could mean common holiday pursuits such as horse riding and scuba diving. If you are planning an adventurous holiday, you can sometimes buy extra cover for risky activities. Alternatively you can opt for a specialist policy. Winter sports insurance, for example, is tailored for skiers and snowboarders, often covering expensive equipment and ski passes. Adventure travel insurance is similar to winter sports insurance and covers activities such as bungee jumping and white water rafting. You still need to read the small print as the terms and conditions vary. It's important to check the small print on your policy for exclusions on your travel insurance so you don't get a nasty surprise when it comes to making a claim.

Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email. You should know

• If you’re making a complaint about making an insurance claim rather than a mis-sold policy, check your documents to see who the “underwriter” is. You’ll need to make a complaint to that organisation.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your supplier, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 6 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

 

 

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