BT logo
BT
Active on Resolver
Telecoms Sector
BT logo
BT
Active on Resolver
Telecoms Sector
About BT

Resolver can help you contact BT to get your issue sorted. The most common types of complaints raised against BT include Account or contract problem, Service issue, and Billing or payment issue.

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Reviews for BT

How is the rating calculated?

How is the rating calculated

At the end of the case we ask our users a series of questions about how their case went and whether they are satisfied with the outcome. The rating below is an average score of all the reviews we have received in the past year.

We recently updated our rating to a five star system. 1 star is the lowest rating and 5 stars is the highest.

3 /5

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Resolver is not affiliated to, linked with or otherwise endorsed by BT.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

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How does Resolver work?
Raise a case
A Resolver case file helps you stay on top of your complaint by keeping all of your communications in one place. Use our email templates, up-to-date contact processes, reminders and the option to escalate to the regulator when the time is right.
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Our rights guides help you stay informed about legislation and regulatory guidance across various sectors and issues. Advocate for yourself and get the support and assistance you’re entitled to from companies and regulators.
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Our platform helps connect you to household names, ombudsmen and regulators - so you can be certain that you’re talking to the right person at the right time.
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We work with recommended providers to help you find out if you've been overcharged, mis-sold, or are entitled to some form of legal redress. Our expertise in consumer rights means that we are leading the way in collective redress in the UK.
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