Video streaming - Incorrect details

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Based on resolver’s experience to date, this can usually be done very easily by emailing the video streaming provider.

If you have any difficulty in doing this, resolver recommends that you contact the Customer Services department of the company and, if they cannot help, you should ask for their complaints procedure and follow it accordingly. Resolver can assist you in submitting, recording and reminding you when and who to escalate to.

It can be very frustrating when you cannot easily change your personal details. Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.

We have 5,116 pages of rights advice for you covering 10,936 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.