Solar water heating - Account name

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Based on our experience to date, if you want to change any personal details, such as the name on your account, resolver recommends that you contact your supplier, and inform them of the change as soon as possible. Keep a note of who you speak to and the outcome of your conversation or email.

Resolver recommends that you submit your request in writing and we can assist you in all aspects of your query; formulating letters, recording dialogues, and reminding you when and who to escalate to.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your insurer, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

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We have 5,116 pages of rights advice for you covering 10,936 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

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Helping you with Account name

Resolver covers the issue Account Name for 1 companies and organisations:

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