Insulation - I want to repay early

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Based on our experience to date, the feasibility of paying off your loan early will depend on whom you took the loan out with. If the loan was taken out with a bank, building society or was a further advance on your mortgage – you may be liable for early repayment charges. If this is the case, your first step should be to contact them to check what any charges are.

Any early repayment charges should have been disclosed to you up front or made clear in your loan agreement. If it is the case that you were unaware of the early repayment charges then you should write and complain to the loan provider in order to ask for these charges to be waived. As a last resort, you can complain to the Ombudsman and ask them to arbitrate your case, but you should bear in mind that if an early repayment clause is included within your deal you are unlikely to obtain redress unless you can demonstrate that you were misled.

If you had the insulation installed under the Green Deal, it may not be in your interests to pay the loan off early, since Green Deal loan repayments are tied to the property, not the individual.

resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with the company, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

Find the best rights for you

We have 5,115 pages of rights advice for you covering 10,930 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.

Who do you have an issue with?

Raise it for free via Resolver

Helping you with I want to repay early

Resolver covers the issue I Want To Repay Early for 1 companies and organisations:

a   b   c  d   e   f   g   h   i   j   k   l   m   n   o   p   q   r   s   t   u   v   w   x   y   z