Gym & health clubs - Faulty equipment

Based on resolver’s experience to date, the gym has certain contractual obligations to you – such as providing you with a reasonable standard of facilities.

If the gym equipment is faulty, you can argue that the facilities fall below a reasonable standard, and are therefore a breach of your rights. In the first instance, you should complain to the manager of the gym, who should address your concerns immediately.

If you feel that your complaint hasn’t been taken seriously or if you aren’t happy to continue using their substandard facilities, you are within your right to cancel your contract.

resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.

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