Gym & health clubs - Complaint not responded to

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Based on resolver’s experience to date, if you have encountered a problem and have cause for complaint, you should firstly ask to speak to the supervisor or manager and ask them to address your concerns. If you are unsatisfied with their response, resolver recommends that you ask what the complaints procedure is and follow it accordingly. You will most likely need to write a formal complaint to the Customer Services department, detailing the nature of your complaint, providing names and any evidence you have collected.

It can be very frustrating when your complaint is ignored. resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint.

We have 5,116 pages of rights advice for you covering 10,936 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.

Who do you have an issue with?

Raise it for free via Resolver