Boilers - Change in appointments with little notice

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Based on resolver’s experience to date, having an installer change their appointment time can be a frustrating inconvenience, especially if you have arranged to take time off work. You may be able to claim some compensation or a ‘good will’ payment from your installation provider by way of an apology. Contact your installation provider and obtain an address for their customer services, and write giving clear details of your complaint - such as what happened, when, and why you are complaining.

It can be an inconvenience when an appointment is changed with little notice!

Resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.

Remember that this is a good time to check that you are on the best energy tariff for your needs using a price comparison website, so it’s a good idea to take some time to compare prices and switch providers if you find a better deal. As you are moving into a new home you may not have the full details for the energy use in the home so resolver recommends you ask the current owner/occupier for the energy usage via your solicitor or the estate agent.

Price comparison websites often have tools that help you estimate your energy usage and to help you make an informed decision.

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