Tubes - Delay compensation

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Tube delayed

Transport for London (TFL) offers refunds if a passenger's journey is delayed for more than 15 minutes. For tube passengers, this amounts to the fare for the single journey you were making, whether you have a season ticket or have purchased a single fare. London Overground users have to be delayed by more than 30 minutes. You must claim within 14 days to be eligible for a refund. With resolver you can request a form, but, you will need to submit the form to TFL directly for the moment. It is important that you do this within 14 days.

No additional information.

Find the best rights for you

We have 5,115 pages of rights advice for you covering 10,930 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.