Trains London - Routing issue
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You can travel between stations shown on your ticket on a direct train where you don’t need to change or on trains that take the shortest route available. Some tickets may be subject to restricted routes, for example avoiding certain locations or restrict which train company you can travel with. The most important thing to remember is that, if you ask them, the ticket seller should advise you whether your intended route is valid with your ticket. If you do take the wrong route, you will be liable to pay the difference between the price you paid and the price that you should have paid therefore ask before you board the train.
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Helping you with Routing issue
Resolver covers the issue Routing Issue for 2 companies and organisations: