Libraries - Appeal fine

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Based on resolver's experience, if you failed to return books on time, the library has the right to fine you or refuse to allow you to take out any more books. If you feel that the fine is not justified, speak with the librarian in the first instance. If they decline to allow you to use the library service, even after you have returned all books belonging to them, you should speak with your local authority.

resolver will guide you through your local council's procedures to raise issues and complaints.

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Start by telling us the name of the company or organisation you have an issue with.