Heating Oil Supply - Overcharged
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Any prices given over the phone or online must be accurate and reflect the price paid at delivery. A quote over the phone or online is a contract unless you’re told otherwise, and is therefore legally binding!
Any quote should include VAT.
If you discover you've been overcharged, you should first chase things up with the company via Resolver. If you're getting nowhere, you can escalate the matter to the Northern Ireland Oil Federation.
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Helping you with Overcharged
Resolver covers the issue Overcharged for 8 companies and organisations: