Eurostar - Uneven surfaces

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Based on resolver’s experience to date, any concerns you have regarding a station should first be directed at the company who runs the station. You can find this out either by identifying the logo displayed outside the station or by looking it up on the National Rail website. resolver recommends that you check the company website for the complaints procedure and submit your concern in writing to the Customer Services Department. If you are not happy with the response you receive from the relevant company, resolver recommends that you contact the ORR (Office of Rail Regulation) who may be able to investigate your concerns, particularly where health and safety rules may have been broken. resolver can assist you in submitting, recording and reminding you when and who to escalate to. In the event that you are injured and are seeking compensation it is likely that you will have to seek legal redress via the courts.

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Helping you with Uneven surfaces

Resolver covers the issue Uneven Surfaces for 1 companies and organisations:

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