Contact Amigo Loans customer service
Amigo Loans' New Business Scheme came into effect on 26th May 2022.
A court verdict has approved a scheme for how Amigo Loans can process future complaints. In light of this, the Financial Ombudsman Service has stopped processing cases with them. You can find out more here.
Amigo Loans are now in the process of settling all previous claims. All cases will be dealt with by the company directly as per the approved scheme. The deadline for this is 26th November 2022. You can read more on this here.
Please be aware that if you make a complaint to Amigo Loans using Resolver, you will not be able to escalate your case to the Financial Ombudsman Service.
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How to complain about Amigo Loans customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
Head Office address
Phone number: 01202 629 200
Please check with your phone provider if you are unsure about how much a call will cost.
Using Resolver you can:
- Keep all your correspondence in one place
- Go straight to the correct contact point within an organisation
- Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
- Receive reminders when you get a response from a company or organisation
- Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
- Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary
Need help complaining?
Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Amigo Loans.
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
