Most suitable for
Tradespeople, freelancers, creatives, independent businesses
Legal Partnerships, independent accountants, estate agencies, taxi services
Local councils, manufacturing & warehousing, online retailers, construction, independent builders
Utilities, communications companies, transport & haulage, hotels & hospitality
Branding personalisation
Company logo
Company logo
Company logo and graphics
Company logo, graphics and colour scheme
Claim and create your business profile
View complaints in one place
Monthly snapshot data dashboard
Centralised Customer Management System
Centralised Customer Management System
View and oraganise all of your complaints in one centralised place.
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Respond to messages via CRM portal
Respond to messages
Respond quickly and resolve complaints easy. All messages and activity directly from the platform.
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Case handling reporting dashboard
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Local listings management for SEO
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Automatic first response messaging
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Case history CSV download
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Case Resolution Benchmarking Dashboard
Case Resolution Benchmarking Dashboard
Review and analyse cases and measure resolution rate.
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Customisable first response templates
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Integration with existing CMS tools
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Customer Vulnerability Detector
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Customisable screens & management flows
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Timebound agent response tracking
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Customised data dashboards
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